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Shipping & Returns

All of our products are sent via courier from our base in Hampshire, UK.

Postage costs for each tree is based on the weight and size and will be shown in your shopping basket once added.  Other items such as Bonsai Food will be based on weight and will be caculated and added to your shopping cart.

Please note that due to Customs restrictions, we only ship to the UK addresses.

All orders are dispatched within 24 hours of the order date.  We will notify you by email when they have been dispatched.

All of our trees are packed securely and our packaging is designed to keep them healthy for up to 5 days transport.  Most of our deliveries are received within 48 hours, but please allow up to 3-5 working days for delivery, especially in more remote places or during periods of very bad weather.

Returns Information

Please contact us for information on returns.

Partners
Visit Quality Toys for wooden toys and games at www.qualitytoys.net

Quality Toys

Buy traditional and educational children's wooden toys and games.

www.qualitytoys.net

Call us on 0845 224 7523

Copyright © 2013 Forest Bonsai.
All rights reserved.